Frequently Asked Questions
What are some of the features of the machine?
- Credit/debit card reader in addition to taking cash and coins
- Daily remote monitoring so we know if a product selection is running low
- Energy-saving mode can be used so no power is wasted keeping drinks cold overnight if no employees are working
- Ability to program machine to provide employee discounts (e.g. to reward employees working on weekends)
- Machines are compliant with the 2012 American’s With Disabilities Act (ADA) guidelines for vending machines
- Machines are proudly made in the USA
Does our company have to pay for the machine?
Not a dime. Machines are provided at absolutely NO cost to your business. In fact, not only do we provide the machine, we service and stock it on a regular basis. Your company may even be eligible for a commission from the profits generated each month.
Who stocks the machine?
We do. We will monitor, stock and service the machine as often is necessary. Each of our operators are well trained to ensure that the quality of service provided is far superior to anything you may have experienced before with other machines. We are local residents of your community and are therefore eager to share our commitment to offering great products to your employees/customers.
Can our company choose the products that go into the machine?
Yes – your company can be instrumental in the products that are offered. We believe it is important to provide a good variety of healthy products in order to satisfy everyone. We will initially fill the machine with the most popular healthy products selling in our area. Later, we will meet with you to discuss changes to the selections and your suggestions – and may offer some free product sampling events as well.
How often is the machine stocked?
Typically, about once a week. Each machine is equipped with wireless remote monitoring technology so we know if a product selection is running low. If it is determined that it needs to be serviced more often than once each week, we can set up a more frequent service schedule.
Can our company get a commission on the products that are sold?
Your company may be eligible to receive commissions from the profits generated by the machine each month. Please talk with us about this option.
What training have you received?
We have gone through extensive training in several areas – including the operation and maintenance of the machine, nutritional guidelines, product management, inventory control, product sampling, etc. But the main thing is customer service – we are here to serve you and the patrons of the machine. We will provide you with a business card and a label on the machine with our local contact information should you ever need it.
How many machines can you provide to our business – more than one?
This depends on several factors. First we need to evaluate the volume of foot traffic on a daily basis. Next, we need to consider if there is competition from other vending machines located in your business if you have any. If these two factors confirm there’s enough demand for an additional machine, we will be happy to supply one to your business. Some locations such as large schools, businesses, colleges, etc. may have enough demand for multiple machines.
What if I have too few employees?
If we determine you don't have sufficient foot traffic your company can still qualify for a machine by subsidizing the difference.
Do we have to sign an agreement?
We ask that you sign a basic agreement that outlines the relationship between your location and us – just so everyone is comfortable. It basically states that we will be responsible for keeping the machine stocked and maintained.
When Refreshment Calls.
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